Return & Refund Policy

At Garianda, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or different from what you ordered, we’re here to help.

Returns

We accept return requests within 7 days of delivery.

To be eligible for a return:

• The product must be unused and in its original condition.

• The product must be returned with its original packaging, tags, and accessories, if applicable.

• The product should not have been washed, altered, damaged, or used.

• A valid order number and proof of purchase may be required.

Products returned without prior approval may not be accepted.

Damaged or Incorrect Products

Please check your order when it arrives. If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

For faster assistance, please provide:

• Your order number

• Clear photographs of the product

• Photographs of the packaging

• A brief description of the issue

Our team will review your request and provide the appropriate solution.

Refunds

Once your returned product is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the eligible amount will be processed to your original payment method or through another suitable method, depending on the payment method used for the order.

Please allow 5–7 business days for the refund to reflect in your account after it has been processed.

Exchanges

If you receive a damaged, defective, or incorrect product, we may offer a replacement, subject to product availability.

For size, colour, design, or change-of-mind requests, exchanges or returns may be subject to our eligibility conditions.

Non-Returnable Items

Products may not be eligible for return if they:

• Have been used, washed, altered, or damaged after delivery.

• Are returned without original packaging or tags where applicable.

• Show signs of misuse or wear and tear.

• Are returned after the applicable return period.

Return Shipping

If the return is due to a wrong, damaged, or defective product, Garianda may arrange or reimburse the return shipping, subject to verification.

For other eligible returns, return shipping charges may be the customer's responsibility.

How to Request a Return

To request a return or refund, please contact our customer support team with your order number and details of the issue.

Email: Gariandacompany@gmail.com
Customer Support: +91-9560715646

Our team will guide you through the return process.

Important Note

Refunds and returns are subject to product eligibility and inspection. Garianda reserves the right to reject returns that do not meet the conditions stated in this policy.

Garianda — Carry Your Style.